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Policies + faq's

our

policy

shipping

All purchases are packed and brought to be shipped 7-10 business days after the time of purchase. Please be patient and refrain from emailing prior to the given time. Simply Seeger utilizes USPS for shipping and charges a flat rate of $7.00 at this time. Please allow 7-10 business days once your package has been brought to be shipped to arrive at your address. 

our

policy

Return

Simply Seeger Co does not accept returns. Polymer clay is durable and bendable, but it is important that you do not bend your pieces and take care of them. If you receive a piece that breaks and you believe is a defect, please email simply.seeger.co@gmail.com. You can only receive a duplicate of the earring you originally purchased unless it is one of a kind. If this is the case, replacements may not be possible. 

our

faq's

Do you offer clip-on earrings?

Simply Seeger does offer clip-ons when requested. Not all earrings have the option to become clip-ons, but if possible, we are happy to make them. If you are interested, please email simply.seeger.co@gmail.com to inquire. 

Do you offer custom pieces / bulk orders? 

Yes! We offer custom orders at this time. We try to create what you would like to the best of our ability. If you have an idea in mind, contact us with your inquiry at simply.seeger.co@gmail.com, and we will discuss pricing and whether or not that is an option. At this time, we would like at least three weeks' notice for custom pieces. If it is after that timeline, we cannot guarantee we will be able to do custom pieces.

Is pick-up an option? 

We currently offer pick-up in the Balsam Lake, Wisconsin, area. If you'd like to use the pick-up option, select it at checkout, and we will email you when it is ready for pick-up. 

Do you offer gift cards? 

Yes! You can find them under "Shop All"

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